I had a pre-op with Park Nicollet PCP, surgery at Fairview. Health Partners paid on the surgery but not the pre-op. Health Partners is my secondary insurance. I have had to call multiple times to Park Nicollet and Health Partners for weeks with no resolution....Read more
9/26/2017 Went to dentist today at the White Bear Lake location, this Dentist looked at my tooth did not give me any details about treatment. When I asked about fixing my filling that had fallen out (the reason I was there) he said we don't have time today-after I had...Read more
Appointment for annual physical. Eight charged listed on bill totalling $897! Unknowingly tested for HIV and STD, but has never been sexually active! Charged $240 for this unrequested completely unnecessary testing! Charged also for two visits in one! Beware! Charged...Read more
Health Partners - Questions on prenatal care
I just called to get information on prenatal care questions that were given to my daughter at a routine visit from her doctor. Matt was the person that helped me and he was very informative and patient through all the questions I had. Thank you so much for making me feel as ease during this phone call. You are definitely a valuable employee for this company.
Health Partners - Waited 30 minutes for a 10 am appointment
Waited 10 minutes before going to the front desk and then they indicated the doctor was running 30 minutes late with no explanation at10 am in the morning. I asked them why I wasn't notified that the doctor was running so late and they said they don't do that
Health Partners Customer Care Review
Waiting 40 minutes so far to see an ENT at Health Partners como specialty clinic, which is my insurer after all. I had an appointment. No nurse has come to check on me. Maybe this is why I usually go to Park Nicollet even though copay is higher. I won't make this mistake twice.
Health Partners Open Access Choice Health Plan Review
I am real tired of not being able to schedule appointments in several diffrent areas with diffrent physician's that works for my schedule!!! It is happening way too much!!!
Dr. Lafferty is a great osteo surgeon but him and his team are against the use of opiods like oxycondon. Oh sure you get a few pills leaving the hospital then a few weeks down the line when you get into therapy and really need the pills to manage the pain they cut off...Read more
In 2015 I went to see Dr. Patrick Inveen in St. Louis Park, MN. He is my primary care provider. At that time I was due for a tetanus shot and got one. About a year later I needed to make my yearly exam with Dr. Inveen and was told there was a hold on my account for 40...Read more
I have been a health partners patient for years. The doctor (Dieter Heinz) was very rude. My first visit he was recommending an MIR and PT which was great due to a suspected meniscus tear! I needed a doctors note for my work and he had no issues providing the initial...Read more
Short version: Health Partners is an amoral company - placing value of $$ over human life. Patient diligent in agreed payment plan over 21 months - never missed a payment. HP accepted regular monthly payment on the same day they sent account to collections -- claims...Read more
I didn't like
- Rigid policy used as justification for denying medical care
I signed up for health partners with trepidation as a Medicaid elegible adult. I am a long term caregiver for family. I have been through about a dozen gp"s and finally left the regular HP network for entira in the last month. I have never in my life met such childish...Read more
My local Fairview clinic had closed and I needed an updated prescription for blood pressure medicine. I had never been to Health Partners before but they were local so I made an appointment. Went in, waited for about an hour and got to see the the doctor. The doctor...Read more
I was told to obtain vaccines for travel overseas. Unfortunately, the clinic did not disclose that these procedures were not covered by medicare. I brought this to the attention of an accounting person. She busied herself telling me that it was my responsibility to...Read more