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Partners called asking for information and then when I try to sign up for an account it ask for personal information it's ridiculous it's a scam and I don't appreciate the Dig being for information on their website to sign up for an account but the heck I just wanted...
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1.0
#1355995
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Health Partners will ONLY pay for “in-network” insurance claims. This means I cannot doctor in my own common with my established doctor. They want to force me to drive 30 miles to one of their in-network doctors. I get socked with $500 doctor/lab bills every 3 months...
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1.8
#1346838
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When I use my insurance package thru health partners they claim they pay a said amount to my doctor and I have been going to for years I know what she charges. And they claim she charges more than normal all they are doing is screwing us over for the money they charge...
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#1344592
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I think HP has been going downhill. They can't keep providers, have a lot of turnover. They are terrible at providing support for depression anxiety. They don't listen to the patient and would rather humiliate you so you don't come back. Avoid their telemed services at...
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Anonymous
Sick And Tired

This company is corrupt by all standards ;o{

2.6
Sartell, Minnesota
#1302177
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Health Partners - Horrible coverage

Horrible job at explaining my bills. We pay hundreads of dollars but they don’t cover. I wish I could switch to different provider
#1282907
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Asked for a prescription for a generic epinephrine autoinjector for myself, and that I would like the prescription sent to a particular CVS. Idiots submitted a prescription for an EpiPen...for a child. Asked the doctor THREE TIMES to rectify this error, even submitted...
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#1273491
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Trying to communicate with customer service is insane! You get a call center in who knows where and there is no urgency, you get rude people and every single time my family has a doctors appointment they wont' process the claim because they want to confirm if we have...
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Anonymous
Alex

Um, I know for a fact that they do not send out their coordination of benefits letter THAT often. They send them out once, maybe twice a year.

1.0
Waite Park, Minnesota
#1236579
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Hello, 3/30/2018 I am on the peak individual $6000 plus bronze plan. patient# 30365945 claim #278287813 service date 3/16/2018 On my policy i got in the mail in November explaining coverage for 2018, I see under Specialist visit it shows a $30.00 co pay just like it...
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#1222746
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I was a patient with HealthPartnerd for approximately 12 years, and was fairly satisfied with the care I received. That all changed after my mom died. The insensitivity of the healthcare providers was appalling. I was struggling with depression and anxiety, and they...
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1.0
#1218463
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Health Partners - Well below acceptable

I needed my contact info updated... I initially did this in person...then four more times by phone. They still don't have my new phone correct. If they can't get a phone number correct....
1.0
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Customer service
Value for money
#1204643
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