Health Partners - Well below acceptable
I needed my contact info updated... I initially did this in person...then four more times by phone. They still don't have my new phone correct. If they can't get a phone number correct....
Health Partners - No communication, bad doctoring
Nevered called back for appt or direction of what to do with cholesterol situation. Giving me wrong medicine. Ended up in Emergency room. Bad communications.
Health Partners - Poor Customer Service
The nurses are not very professional in the specialty department.
I had a pre-op with Park Nicollet PCP, surgery at Fairview. Health Partners paid on the surgery but not the pre-op. Health Partners is my secondary insurance. I have had to call multiple times to Park Nicollet and Health Partners for weeks with no resolution....Read more
Health Partners - Questions on prenatal care
I just called to get information on prenatal care questions that were given to my daughter at a routine visit from her doctor. Matt was the person that helped me and he was very informative and patient through all the questions I had. Thank you so much for making me feel as ease during this phone call. You are definitely a valuable employee for this company.
9/26/2017 Went to dentist today at the White Bear Lake location, this Dentist looked at my tooth did not give me any details about treatment. When I asked about fixing my filling that had fallen out (the reason I was there) he said we don't have time today-after I had...Read more
Appointment for annual physical. Eight charged listed on bill totalling $897! Unknowingly tested for HIV and STD, but has never been sexually active! Charged $240 for this unrequested completely unnecessary testing! Charged also for two visits in one! Beware! Charged...Read more
Health Partners - Waited 30 minutes for a 10 am appointment
Waited 10 minutes before going to the front desk and then they indicated the doctor was running 30 minutes late with no explanation at10 am in the morning. I asked them why I wasn't notified that the doctor was running so late and they said they don't do that
Arden Hills, Minnesota
Dr. Lafferty is a great osteo surgeon but him and his team are against the use of opiods like oxycondon. Oh sure you get a few pills leaving the hospital then a few weeks down the line when you get into therapy and really need the pills to manage the pain they cut off...Read more
In 2015 I went to see Dr. Patrick Inveen in St. Louis Park, MN. He is my primary care provider. At that time I was due for a tetanus shot and got one. About a year later I needed to make my yearly exam with Dr. Inveen and was told there was a hold on my account for 40...Read more
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