I had a pre-op with Park Nicollet PCP, surgery at Fairview. Health Partners paid on the surgery but not the pre-op.
Health Partners is my secondary insurance. I have had to call multiple times to Park Nicollet and Health Partners for weeks with no resolution. Considering changing my health insurance because of this horrible experience. Unfortunately our current healthcare system is so messed up that it causes unnecessary stress to the patients they are claiming to help.
Instead of hiring employees that have very little or no medical experience, start hiring trained employees and pay them decent and reward for a good job done. I could get better billing with two monkeys and an abacus!
Reason of review: Poor customer service.